FAQs.

Thank you for purchasing from AVOE.

If we can assist you in any way please call us, or maybe your question can be answered below

How can I contact AVOE

Send e-mail to:

sales08@avoe-led.com  (Business);

info@avoe-led.com  (Help)

What are your business hours?

Our hours are on Monday-Friday from 8:30am to 6:30pm.BJT

How long have you been in business?

We have been serving the LED industry for over 15 years, We consolidated our efforts in 2017 to provide a wide range of products and knowledge moving forward.

How do I do business with AVOE?

AVOE sells to trusted electrical and lighting distributors all over the world. While we do not deal direct with contractors or end users, we are happy to direct you to a distributor in your area who sells AVOE products. Send email for assistance.

In order to purchase from AVOE, please send email to us now.

How long does it take once I have placed an order?

AVOE takes pride in a swift delivery time, which is often unmatched in the industry. We can ship most items within a 3-5 day period.

For pick up orders, the official wait time is 4 business hours.

AVOE is always ready to assist if there is an emergency order.

What are my payment terms options?

Customers pay with regular terms though T/T, Western Union and MoneyGram, Paypal or Cash.

What are your return policies?

AVOE is happy accept returns that are deemed damaged or defective in any way. Please refer to our detailed return policy.

How can I get updates from your company?

AVOE sales reps are eager to keep you up to date on our products and pricing. If you are a customer distributor, industry client, or purchase from one we will be happy to place you on our mailing list and weekly a-mail ecast.

Can I visit your location?

Our showroom is open to anyone in the industry who would like to know more about our operation, and see first hand our commitment. For security reasons you can simply call and arrange for a visit. Our head office is located Shenzhen China.